The principles have been developed in accordance with the rules for the protection of personal data and regulate terms of data processing for VBC CAPITAL customers (hereinafter referred to as the “Terms”).
VBC CAPITAL (hereinafter referred to as the Company) collects the Client’s personal information if the Client uses or wishes to use the company’s services.
The Terms have been in effect since May 25, 2018, but also apply to the processing of customer data before these dates
1. General provisions
These Terms are available to the Clients at https://vbccapital.eu/polytyka-konfydetsyalnosty/
The Company has the right to unilaterally amend the Terms at any time, notifying the Client of any changes on the website. The changes will take effect from the moment they are posted on the website, unless another deadline is provided.
2. Definitions
VBC CAPITAL is a company that provides business consulting services.
Client — an individual or legal entity that has used, uses or intends to use the services offered by VBC CAPITAL
Personal data is any information related to the Client.
Client data is any information about the Client that has been disclosed by VBC Capital in connection with the Client’s use of VBC CAPITAL consulting services
Client Data Controller: VBC Capital
3. General principles of data processing and types of data to be processed
3.1. VBC Capital has the right to use employees to process the data of a Client who has used, uses, or intends to use the services offered by VBC. When transferring client data to employees, VBC Capital ensures that employees process customer data in accordance with the controller’s instructions, comply with confidentiality requirements, and apply appropriate security measures.
3.2. When processing Сlients data, VBC Capital proceeds from current legislation and takes the necessary technical and organizational measures to ensure security of the Client’s data in order to prevent illegal processing, access and disclosure of information to third parties.
3.3. VBC Capital collects and processes only the following information related to the services provided and relationship with the Client:
3.3.1. Client data: details of the client’s personal document (for example, passport or identity card), name, personal identification code, date of birth and other personal data of the customer. Provision of relevant data for the purchase of services is mandatory, since it is not possible to provide services without providing data;
3.3.2. Client contact information: address, phone number, email address;
3.3.3. Communication data: conversations about provision of services, both over the phone and online, as well as through other communication channels; as well as communication between VBC Capital and the client via email or regular mail.
3.3.4. Financial data: personal bank account number and financial institution details (company name, address, phone number, email address, etc.).
3.3.5. Service-related data: for example, information, requests and complaints regarding service purchases, payments and advice.
4. Purposes of client data processing
VBC Capital processes customer data in order:
4.1. To provide the Client with high-quality consulting services and manage relations with customers VBC Capital processes the Client’s data in order to conclude and execute a contract with the Client.
4.2. To protect the Client’s legitimate interests and analyze the quality of service.
4.3. To provide additional services to the Client, conduct market analysis and compile statistics, including making proposals based on the Client’s consent or at the discretion of VBC Capital to provide the best service to the Client.
4.4. To prove and defend claims based on the performance of a contract or other legal obligation, or on VBC’s legitimate interests, for example, to prepare legal claims, requests, etc.
4.5. To receive payments through payment service providers.
5. Persons entitled to receive Client’s data
5.1. Client’s data may be transferred and processed jointly with the legal authorities of the European Union countries (for example, notaries, bailiffs, judges and other officials) or another state in order to fulfill the purposes of the Client’s request.
5.2. Auditors, legal and financial advisors, or other persons authorised by VBC CAPITAL
6. Data storage duration
6.1. Client data will not be processed longer than necessary. Service periods may be based on contracts with the Client, VBC Capital’s legitimate interests, or applicable laws (e.g. accounting laws, business rules, other legal provisions).
7. Private rights
VBC Capital client (private person) has the following rights regarding processing of personal data:
7.1. To apply for correction of inaccurate personal information if it is inadequate, inaccurate or incomplete;
7.2. To request information on whether VBC Capital processes the Client’s personal information and gain access to this data.
7.3. To withdraw consent to the processing of personal data;
7.4. To restrict processing of personal data in accordance with applicable law, in particular when the Client has applied for the correction or deletion of his/her personal information.
7.5. To request deletion of his/her data, for example if the data is processed on the basis of consent and the Client withdraws consent. Data deletion cannot be requested if personal information requested for deletion is also based on other grounds, such as a contract or legal obligation.
7.6. To receive his/her personal information that the Client has provided and which is processed in accordance with an agreement, in writing or electronically, or, if technically possible, transfer information to another provider (right to transfer data).
7.7. To submit objections to the processing of personal data
7.8. To submit a complaint about processing of personal data to the Data Protection Inspectorate if the Client believes that his/her personal data is being processed unreasonably or in violation of applicable laws and regulations.
8. Contact information
Scope of data security guarantees
The Company, as the owner of the website, ensures protection of your personal data in a reasonable way, and this website is protected by appropriate technical means. At the same time, although the Company takes appropriate security measures to protect personal data information, the Company cannot provide an absolute guarantee against attacks or malicious actions by individuals in the Internet environment.
Changes of privacy policy
This document is subject to change without prior notice. The latest version of the privacy policy, which is published on this website, replaces all previous versions of the privacy policy. Any changes do not affect the Company’s general policy regarding observance of rights of the personal data subject.